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The keyboard works well but the stand didn't fit the keyboard; it was the wrong stand, included in the Yamaha box with the keyboard. I noticed that other reviewers have reported the same problem. I contacted Yamaha who replied that 'Amazon made the decision to bundle the Yamaha YPT-240 keyboard with a different manufacturer's stand'. The stand included was a 'WorldTour Single-X Model # WOR SXKS'.
I phoned Amazon and this is how the problem was resolved to my satisfaction:
1. the correct stand for the Yamaha YPT-240 keyboard was identified as the 'Yamaha L3C keyboard Stand, available on Amazon for $29.95 ;
2. I ordered the L3C keyboard stand and Amazon reimbursed me for this purchase ;
3. I asked what I should do with the WorldTour stand and was told I need not return it ;
The Yamaha L3C keyboard stand fits the YPT-240 keyboard. However, it causes the keyboard to be too high, i.e. the height from the floor to the top of the white keys is nearly 30 inches. The standard height for a piano is 28.5 inches or less. A height of 30 inches (floor to top of white keys) is not acceptable, especially if the keyboard is intended for a young child beginning to learn. At this stage I am attempting to contact Yamaha to obtain a stand that is smaller than the L3C stand. Will update this comment when further news is available.
Now after spending some time with the keyboard, I am running across what seems to be a bug. G4 won't play if G3 is also pressed. In other words, if playing octaves, they all work except on the G keys. It isn't the key, because it works so long as the G 1 octave below isn't pressed. I am unable to find a firmware update or anything that may help. Because of this I am editing my review and taking away 1 star. This pretty much makes the keyboard useless for any serious purposes.
The reviews about the items that make this a kit (headphones, stand, etc) are spot on. The headphones are not very good, and if you really anticipate using headphones you are going to need to buy another higher quality set. My disappointment is that the stand does not fit this keyboard. The stand is like a big pair of scissors, and it has a mechanism to set the height and there is a pin to lock it in. As the stand is adjusted up/down, that also changes the distance between the upper arms. The keyboard has notches to sit securely in a stand, but the stand does not have the capability to adjust the upper arms to fit this keyboard. The end result is your keyboard is not secured and will flop around. Not good. I can modify this to work, but you shouldn't have to. A "kit" should have everything properly fitted.
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